What to do if you're in a car accident in Olympia, WABeing in an accident can be a very frightening event. Being prepared to know how to handle the situation when it occurs will help you deal with the shock of it, as well as ensure you are covered for the loss when it does happen. While accidents will happen to almost every driver, whether their car is parked and unattended, or while they’re driving, knowing these important steps will help you deal with the unfortunate situation.

Safely park your vehicle: If you happen to be driving when the accident occurs, safely pull the vehicle over to the side of the road. If possible, carefully write down the license plate and description of the other vehicle(s) involved in the accident. If you are reporting a hit and run, this information will aid police in locating the driver. In the event of a hit and run it most likely happens when your vehicle is unattended. If you return to your vehicle to find damage, look for clues to help you prove your case, i.e. Security cameras.

Assess any Injuries: If someone is injured, take care of their immediate needs and quickly call 911. It is typical to be jittery after such an event so catch your breath too.

Call police: Once you’re safely parked, you should call the police to file a report, especially if another party is involved. It’s important to always have documentation of how the accident happened. Some people want to settle the claim without going through insurance, but this comes with risks. The other driver may not live up to their word and without contacting the police, it turns into a he said, she said scenario.

Exchange Information: Exchanging insurance ID cards is always recommended. Be sure to have their name and phone number too. It’s simple to take a picture with your phone. Be sure to include the car’s license plate number, year, make and model too.

Take pictures/Gather any witness information: If you have a witness who wants to share their side of the story, jot down their phone number and name. Your insurance company will want to talk with any witness to the accident. Taking pictures also gives your insurance company more details on the damage of your vehicle.

Call your insurance company: Sometimes even though vehicles collide, the damages may be limited, so you’ll want to take a close look and determine if you want to pursue a claim or get an estimate first before calling your insurance company. If someone was injured or if you have major damage, it’s always best to call your insurance company immediately. Your insurance company can assist you with your claim so if you have taken pictures and provided all the information above, your claim can be settled quicker.

While we hope you never have to experience a car accident, being prepared will help you tackle the unfortunate situation.

If you have questions about your auto insurance, call the insurance agents at Cross Insurance Agency. We have locations throughout Washington State in Olympia, Centralia, Vancouver, Tacoma and Marysville. We have years of insurance experience and can help you insure everything from your home to your auto or business Insurance. We live where you do and are an independent insurance agent, so we can help you find the right company to fit your needs. You can also check out our website, 24/7.

How to avoid an insurance claim on Halloween in Olympia, WAHalloween can be some people’s favorite holiday. Whether it’s fun sized candy, making your own costume, setting up spooky decorations inside or outside your home or carving pumpkins, Halloween brings many of us joy. However, this holiday can increase your risk for an expensive liability claim if you’re not careful. Follow these five tips to ensure your holiday is fun and safe.

Prep Your Home for Trick-or-Treaters. Even if you don’t decorate the outside of your home, be sure your sidewalks, driveway and the entrance leading up to your front door is clear. You are liable if a child or adult trips on a broken branch, garden house or electrical cord on your property.

Keep Your Pets Indoors. Sometimes animals can be frightened by strangers or unusual noises. To avoid a dog bite claim, keep your animals inside in a separate room. The door bell ringing several times an hour can get your animal too excited or scared. Be sure they get a treat too.

Use LED candles. This can help prevent any trick-or-treater from knocking over lit candles close to your home. For your carved pumpkin, LED candles are much easier to use and can prevent any unwanted burns compared to lighting a candle.

Drive Slowly. If you find yourself driving home in the dark on Halloween night, be extra cautious of children and adults walking around your neighborhood who may not be using proper lighting. Be aware of your speed and don’t be a distracted driver.

Carry the right tools. If you plan to go out for trick-or-treating, be sure you have a flash light and a fully charged cell phone in the case you need to make an emergency call. Stay on the sidewalks and avoid walking through yards.

Happy Halloween!

If you have questions about your home, auto or commercial insurance, call the insurance agents at Cross Insurance Agency. They have locations throughout Washington State in Olympia, Centralia, Vancouver and Marysville. They have years of insurance experience and can help you insure everything from your home to your auto or business Insurance. They live where you do and are an independent insurance agent, so they can help you find the right company to fit your needs. You can also check out their website, 24/7.

How to Handle a Hit and Run Accident in Olympia, WABeing in a hit and run accident can be a very frightening event. Being prepared to know how to handle the situation when it occurs will help you deal with the shock of it, as well as ensure you are covered for the loss when it does happen. While hit and run accidents will happen to almost every driver, whether their car is parked and unattended, or while they’re driving, knowing these things will help you deal with the unfortunate situation.

Safely park your vehicle: If you happen to be driving when the accident occurs, safely pull the vehicle over to the side of the road. If possible, carefully write down the license plate and description of the vehicle that struck you. This will aid police in locating the driver. Often time, your vehicle will be struck in a parking lot while unattended. In the event this happens, look for any signs of the other vehicle. Is their paint transfer that would indicate the color of the vehicle? Is there a note on your windshield? Are their security cameras such as at the gas station?

Assess any Injuries: If someone is injured, take care of their immediate needs and quickly call 911. It is typical to be jittery after such an event so catch your breath too.

Call police: Once you’re safely parked, you’ll need to get a police report. Many police stations will not respond if there are no injuries, so you’ll want to still turn in a police report for the incident. Many insurance companies will require this documentation in order to use your UMPD (uninsured motorist property damage) insurance coverage.

Gather any witness information: If anyone is standing there and offers you their statement, jot down their phone number and name. Your insurance company will want to talk with any witness to the accident.

Call insurance company: Sometimes even though vehicles collide, the damages may be limited, so you’ll want to take a close look and determine if you want to pursue a claim. While hit and run accidents may be a scary encounter, they may not require body work to your vehicle. Also keep in mind that if you don’t carry the correct coverages for hit and run (often times referred to as uninsured motorist property damage) your claim will be handled under a collision loss. Deductibles will likely apply in both cases.

While we hope you never have to experience a hit and run accident, being prepared will help you tackle the unfortunate situation.

If you have questions about your home, auto or commercial insurance, call the insurance agents at Cross Insurance Agency. They have locations throughout Washington State in Olympia, Centralia, Vancouver and Marysville. They have years of insurance experience and can help you insure everything from your home to your auto or business Insurance. They live where you do and are an independent insurance agent, so they can help you find the right company to fit your needs. You can also check out their website, 24/7.

Winter Weather Driving Tips

How to drive safe in the snow and ice in Olympia, WAIt’s important for every driver to know how to drive in winter weather conditions. It can be challenging to drive in these conditions, but with the knowledge of the information below, you’ll know how to stay safe on the road.

  • Be sure your car has plenty of antifreeze. You do not want to run out while driving in poor weather conditions.
  • Make sure your windshield wipers are in good condition and that your wiper fluid remains full. Dirty roads can cover a windshield with dirt quickly impacting your visibility.
  • Keep control of your vehicle by not using your cruise control settings.
  • Pack the essentials in your car in case you get stuck. A flashlight, roadside visibility reflectors, a snow brush and ice scraper, jumper cables and a bag of sand to help with traction are all key items that can help you deal with winter weather.
  • Always check the road conditions before you leave on your trip. Once you know the weather conditions, be sure to leave earlier so you don’t have to feel rushed. Giving yourself the extra time allows you to drive at an appropriate and safe speed.
  • Brake appropriately on slippery surfaces. If you start to skid, take your foot off the accelerator until you regain traction. Many people want to slam on the brakes when they notice their car starting to skid.
  • Give yourself more distance between the car ahead of you. When the weather conditions are poor, you will need more space between the car ahead of you to stop.
  • Know where to be extra cautious. Bridges, ramps, overpasses and shaded areas are likely to freeze first and can be extra slick.
  • To defrost your car, turn on your front and rear defrosters. Don’t use your windshield wipers. Once your car has warmed up slightly, use your plastic ice scrapers.

Knowledge is the first step to becoming a safe driver. Having the awareness and driving skills can help you stay safe in less than optimal weather conditions.

If you have questions about your home, auto or commercial insurance, call the insurance agents at Cross Insurance Agency. They have locations throughout Washington State in Olympia, Centralia, Vancouver and Marysville. They have years of insurance experience and can help you insure everything from your home to your auto or business Insurance. They live where you do and are an independent insurance agent, so they can help you find the right company to fit your needs. You can also check out their website, 24/7.

Cross Insurance discusses the four common driving emergencies and how to work through them.

What to do if a driving emergency happens in Olympia, WADriving hazards present themselves daily and can occur year-round in every state. But, would you know what to do in the event a driving hazard presented itself?

Wildlife: Hitting a deer in the roadway can be a traumatic experience, but it could also be deadly. The U.S. Dept. of Agriculture cites as many as 2 million collisions with animals occur each year in the U.S. Prepare by following these steps:

  • Stay alert: if you are driving in rural areas, be aware that wildlife is always nearby and keep a lookout towards the sides of the road.
  • Don’t swerve: Swerving cannot only results in a worse injury and more severe accident, but your insurance company might find you at fault if you swerve to miss a deer and end up hitting a tree or guard rail. Keep your car pointed forward and hit the brakes!
  • Be more aware at night: Animals can become more active in the evenings and some travel in groups. If you see one, chances are there are more nearby. If there are two lanes, drive in the lane farthest away from the side of the road.

Blown Tires: A blown tire can be a startling experience, but knowing what to do in the event you have one can save you from an accident. Keep these things in mind:

  • Don’t slam on the brakes: Slamming on the brakes with a blown tire will only make matters worse because it will cause your vehicle to pull hard in the direction of the flat. Slowly pull to the side of the roadway, as far away from traffic as possible.
  • Work to maintain your steering: If a front tire blows, it can really cause the vehicle to pull. Do your best not to overreact to the sudden jolt and swerve the other way. This could cause your vehicle to lose control.
  • Place your blown tire and wheel under the car slightly when changing your tire: So many injuries occur when a jack is improperly used. Placing your tire under the car can save you from being crushed if a jack fails.

Bugs in the Car: We’ve all experienced the spider in the car!

  • Pull over: While a spider or bee in the vehicle can be alarming, you have to remember – it is probably more afraid of you than you are of it! Carefully pull over to the side of the road and let your unwanted passenger out.
  • Don’t let it take your eyes off the road: It can be tempting to try to swat at the insect or arachnid while driving, but don’t. It will only increase the chances of causing a more serious crash.

Black Ice: It is getting to that time of year when black ice can occur on roadways. If your vehicle begins to slide on ice, it is important to understand what to do:

  • Let off the gas: Many vehicle have stability control and will work to auto-correct the problem. Stop accelerating and let your car recover.
  • Let off the brake: Applying the brakes on ice can unfortunately make matters worse. Never slam the brakes on, but gently apply them.
  • Drive slowly: if you notice the temperature beginning to plunge, drive more slowly. Less accidents occur when drivers keep the speeds under 45 MPH during icy conditions.

While we can’t always be in the car with you to avoid hazards, we can help you with your auto and home insurance questions.

If you have questions about your home, auto or commercial insurance, call the insurance agents at Cross Insurance Agency. They have locations throughout Washington State in Olympia, Centralia, Vancouver and Marysville. They have years of insurance experience and can help you insure everything from your home to your auto or business Insurance. They live where you do and are an independent insurance agent, so they can help you find the right company to fit your needs. You can also check out their website, 24/7.

Going outside during the winter months can be a production. You may need gloves, a hat, a heavy coat, boots and maybe more depending on the weather. Your car, the vehicle you rely on to get you to and from home and work, needs some winter prep as well. While you can’t put a coat on your car, you can do some simple winterizing to help ensure that your vehicle will run smoothly and help keep you safe in the cold and inclement weather.

Winterizing your vehicle in Washington:

  • The Basics: There are a few things that your car should have during the winter: an emergency kit that contains: bottled water, energy bars or other non-perishable food, first aid supplies, gloves, a blanket, road flares, a “Help” sign and a flashlight are just a few things that make up a great emergency kit. Should your vehicle stop working and you are stranded, this kit could keep you safe and comfortable.
  • Sight and Traction: It is crucial to be able to see where you are going at all times while on the road. If your line of sight is blocked due to rain, snow or debris, you could be in danger of an accident. Before the weather turns poor, replace your windshield wipers and check to make sure that your defroster is in working order. Snow tires and chains are an option for areas that see snowfall. Plan ahead and make an appointment early to get your snow tires on (once snow tire use is permitted by law) because once the first snow falls, tire centers tend to get much busier.
  • Under the hood: Before your car is truly ready for winter, there are a few more things you should consider. When was the last time you changed your battery? Typically, batteries have a three to five year lifespan, however the winter months can be quite hard on them. The pull of defrosters and heaters may cause an older battery to fail, leaving you stranded. Replacing your battery in the fall before the weather turns is a safe bet. Check all fluids, like oil, anti-freeze/coolant. Anything that is low, should be topped off and/or changed. This is also a great time to do a visual check for leaks. Speaking of topping off, it is best practice to keep a full to mostly full gas tank during the cold months.  Due to the daily temperature fluctuations in the winter time, condensation can form on the inside of a gas tank. If that happens, water can get into the fuel lines, potentially freezing, blocking the line and causing damage.

Help keep yourself and others safe on the road this season by winterizing your vehicle. A few extra tasks could help save you from an accident, auto damage and a costly insurance claim. A change of season is also a great time to look at your insurance coverage. If you need to update or change your auto insurance policy, let the experts at Cross Insurance Agency in Olympia, WA know! They can also assist you with other types of coverage like year-round motorcycle insurance and more. Visit their insurance website 24/7 for more information about the insurance products they offer.

We wanted to know what some of your biggest gripes about those other drivers you share the road with. After tallying our unofficial poll results, we compiled a list of bad habits behind the wheel.

  • Blinkers: Not using a blinker topped the list of annoyances on the road. Using a blinker allows other motorists to know where you intended to merge, turn or otherwise move. It gives your fellow commuters a chance to slow down to let you in/turn, etc. Not using a blinker and then moving your vehicle could cause those around you to slam on their brakes potentially causing an auto accident. We all forget every now and again, but make sure to use that blinker.
  • Merging: There were several gripes surrounding merging. Most agreed that not allowing other cars to merge into traffic was not very nice and also hazardous. Allowing traffic to flow onto the freeway may prevent an auto accident. Also on the merging gripe list is merging at a speed too slow or too fast could cause other drivers to react which could lead to an auto accident.
  • Aggressive drivers: In many states, driving aggressively can lead to a hefty ticket. Drivers who tailgate, weave in and out of traffic and speed excessively put not only themselves at risk, but other drivers, etc., around them as well.
  • Distracted drivers: These days there are many things that can distract you while driving a vehicle. Shushing kids, minding pets, texting or talking on cell phones, self-grooming, eating, drinking coffee and playing with the radio are all things that can distract you from your number one task – keeping your eyes on the road. Whether you are on a major interstate or a country road, it only takes a moment for a vehicle, animal, child or debris to get right into your path. If you are not paying attention to the road, your reaction time could be minimized and it could lead to an auto accident.
  • Share the road: Not only do we share the road with other drivers, we share the road with cyclists and pedestrians. In some areas cyclists have dedicated lanes, but they are afforded the same “right of way” privileges as pedestrians. When driving in an area frequented by cyclists and pedestrians, you need to be hyperaware of your surroundings as they can seemingly pop out of “nowhere.” While the burden of an auto accident may fall to the vehicle, all parties have a duty and responsibility to look out for themselves and each other. Cyclists and pedestrians should make the direction they are heading clear, and cyclists should use the proper directional hand signals.

Driving is a privilege and requires the utmost responsibility when behind the wheel. We all have bad days when we are rushing to get to our destinations, mad at the driver in front of us or just in a daze. Snapping yourself out of those moods may help prevent an auto accident or injury. If an accident does occur, make sure to get the appropriate information from all parties involved and report the claim to your insurance carrier. If you have any questions about your auto insurance coverage, don’t hesitate to ask the experts at Cross Insurance Agency in Olympia, WA. Your local, independent insurance agents can walk you through what may or may not be covered by your current auto insurance policy and help you decide if additional coverage is right for your situation. They can also assist you with a personal umbrella policy. You can visit their insurance website 24/7 for more details.