Meet our Management Team

Andrew Cross
Principal
360-438-6708 x 101
andrew@crossinsuranceagency.com

Andrew enjoys tinkering on all cars or anything mechanical in general, remodeling projects and is the biggest fan of his teenage daughter, Andrea! If Andrew is not in his office, he is most likely out enjoying time with his daughter and yes, she was named after her Dad.
Celia Cox
Project Manager/Acquisitions/IT
360-438-6708 x 102
celia@crossinsuranceagency.com
Celia loves the sun and making people smile. Traveling is an adventure for her and a priority. She’s always on the hunt for great local restaurants, reading whatever peaks her interest, and continually learning something new. (Current quest, scuba diving certification). Ultimately, she can do a million things in her life, but the most important to her is living and doing things that bring joy to herself and to others. So watch out world! :0)

Stephen Harrington, CIC
Chief Operating Officer
360-438-6708 x 104
Stephen@crossinsuranceagency.com

Stephen spends his free time traveling with his family in their 5th wheel to Hoodsport and Ocean Shores.  When not camping he also enjoys day trips to explore new places to eat, shop and sightsee.  He also has four dogs and 2 cats that keep his family very busy.

Meet our Customer Service Team

Ashleigh Williams
Customer Service Representative
360-438-6708 x 113
ashleigh@crossinsuranceagency.com
Irene Howell
Customer Service Representative
360-457-4441 x 115
irene@crossinsuranceagency.com
Irene loves a good cup of our Northwest coffee, taking nature walks and going to the beach or mountains with family and friends. She also enjoys good old fashioned road trips!

Meet our Commercial Lines Team

Mallori Peck
Commercial Lines Team Lead
360-330-2088 x 109
mallori@crossinsuranceagency.com

Mallori loves being a mom. Her and her family love going to the beach, finding new places to eat and taking road trips to anywhere and everywhere! She has two dogs, Ollie and Opal and enjoys taking them on walks to new fun places. Her favorite thing about being an insurance agent is educating her clients. She especially loves to work with Non-Profits and Contractors.

Eloise Patton
Sr. Commercial Lines Account Manager
253-475-5313 x 100
eloise@crossinsuranceagency.com
Eloise is a fan of reality television shows, playing monthly Bunco games with friends and (if the money is right) an occasional trip to the Casino. Eloise is also a very proud Grandma! Her Grandson keeps her busy with many adventures and is the light of her life.

Meet our Personal Lines Team

Yesica Ayala
Personal Lines Team Lead / Habla Español
360-330-2088 x 114
yesica@crossinsuranceagency.com
Yesica is happiest when watching her baby learn and grow! She loves spending time with her family, getting outdoors as much as possible and binge watching the ID television channel!
Carie Brooks
Personal Lines Account Manager
360-659-3970 x 112
carie@crossinsuranceagency.com
Carie loves the outdoors, especially walks along the beach with her husband and their 3 dogs, Bristol, Couper and Bentley. She is a huge music fanatic and is also big fan of the Seattle Seahawks! Carie loves spending time in Walla Walla with her family.

Darcey Beck, CISR Elite
Personal Lines Account Manager
p. 360-457-4441 x132
darcey@crossinsuranceagency.com

Darcey has lived and traveled all over Washington State, but calls Port Angeles home. She loves spending time with her daughter, exploring the beaches of the Olympic Peninsula, searching for sea glass, crabbies, and other beach treasures.

Janet Orozco, CISR
Personal Lines Account Manager
p: 253-475-5313 x 124
janet@crossinsuranceagency.com
Janet is a busy lady, she married her high school sweetheart, has three daughters and 6 grandchildren! When she is not busy spending time with them, she may be camping, hunting or traveling with her husband anywhere from sunny LA to Moab, UT riding ATV’s. Janet and her family get very excited for July every year when they open their family firework stand!

Sheryl Pratt
Personal Lines Account Manager
360-330-2088  x 110
Sheryl@crossinsuranceagency.com
Sheryl enjoys spending time in the outdoors camping, fishing and cheering her children on as they compete in motocross all across Washington state.  She also enjoys spending time with her friends and family whenever possible.

Shirley Hughes
Personal Lines Account Manager
p: 253-475-5313 x 131
shirley@crossinsuranceagency.com 

Shirley comes from a small town here in the Pacific North West. She and her Husband have one child and one dog, they have been happily married for several years. Shirley enjoys camping and attending baseball games with her family. She takes pride in not only her work, but helping people however she can.

Meet Our Sales Team

Abby Johnson, CISR
Sales Executive / Account Manager / Trucking & Transportation Specialist
360-993-4780 x 111
abby@crossinsuranceagency.com

I love the Pacific Northwest, going on walks, the ocean, traveling, laughing and enjoying friends and family. I am grateful for many things and try to approach life daily with love, gratitude, and a smile.

Jennifer Williams
Sr. Sales Executive
p: 360-438-6708 x 130
jennifer@crossinsuranceagency.com

Jennifer enjoys traveling.  She has recently driven across the country to move to Washington. She enjoys photography, scrap booking and is an avid reader.  She is also a mom to 4 children (only two left to graduate!) and has 3 cats who are a huge part of the family.  She is always on the lookout for their next family adventure to build life long memories.

Stephanie Seeds
Sales Executive/ Farm Insurance Specialist
360-659-3970 x 123
stephanie@crossinsuranceagency.com

Stephanie enjoys working in her yard, gardening and growing her own organic vegetables.
She loves spending time with her family at the Oregon Dunes and visiting the ocean. Her favorite pastime is being a “Grammie!”

Life Department

Mark Henry
Life Insurance Agent
360-468-6708 x 125
mark@crossinsuranceagency.com
Marks like to spend time with his daughters and working in his yard. He fills the rest of his free time with helping friends on home projects and going to the shooting range. When Mark is not working on Life Insurance he oversees emergency response training programs for law enforcement, fire service, emergency management agencies, and public health departments.

Marketing Department

Dominic Corriveau
Digital Marketing Coordinator
dominic@crossinsuranceagency.com

Marketing is more than just my career, it is my calling. Whether its newsletters and YouTube, or social media, I’m always finding a way to talk about it. When not digging into digital marketing, KPI’s, analytics or data governance, you’ll find me in my homelab. As an avid tech enthusiast and hopeless desktop Linux romantic, I love to get nerdy.