Contact Us
Contact Us
At Trucordia, we’re passionate about building strong, trusted relationships to deliver personalized, competitive insurance and risk-management solutions. Whether you prefer phone, text, email, or video chat, we’re here to serve you during normal business hours. While our offices do not accommodate walk-ins, we’re always just a click or call away.
Contacting our agents
You can call or email your agent or office directly using our toll-free number or emailing info@crossinsuranceagency.com. We’re here to help with any question about your insurance protection, assistance with a policy change, or experience a claim.
Self-service option
We offer a self-service digital option for managing your account.
Option
Buy a new car? Need to add another driver? Add or change coverage? You can do just that on our website in minutes! Head on over to our client portal and submit updates to your policy any time, day or night.
Using our client portal webpage, you can manage your policy for home, auto, and more. In addition, for our business customers, you may request a certificate with a quick form.
Once you submit a request, you will receive an automated message that confirms that an agent is standing by to complete the change.
Next, you will then receive either a change confirmation or a call from one of our agents to complete the request.
Should you experience a claim
Should you experience a need to file a claim, reach out to your carrier directly at the claims number provided on your declarations page or ID Card, or contact your Trucordia agent during our normal business hours. We will do our best to advise you on the next steps and will connect you to the proper claims department.
What you can expect from us
We are your proactive personal insurance advisors, professionally licensed and ready to advise, educate, and assist you with your insurance needs.
