About Cross Insurance Agency

In 1998 Cross Insurance Agency began in Olympia, Washington.  Since then, we have grown to become a large insurance agency in the Pacific Northwest, serving the Puget Sound, Tri-Cities, Columbia River Gorge, Spokane Valley, and everywhere in-between.

When you choose to work with a local insurance agency, you get access to national insurance carriers you recognize, as well as the best regional companies in the industry. This allows us to find you the right coverage with the best insurance carrier to protect what matters most.

With 5 locations and over 20 employees across Washington State, just like you we call the Pacific Northwest home. We are your proactive personal insurance advisors, professionally licensed and ready to advise, educate, and assist you with your insurance needs.

Every day we strive to be:

  • Personable
  • Helpful
  • Informative
  • Friendly
  • Caring
  • Encouraging
  • Easy-To-Understand

We eliminate the wonder and surprise by building trust, earning loyalty, and offering value with the tools of today.

About the Cross Family

We are more than an insurance agency; we are a family-owned and operated local business that invests in our employees and community. Andrew and Celia Cross, along with their daughter Andrea, have built a business you can trust and a fun, caring, and exciting place to work.

Our agency would be nothing without our ridiculously amazing employees. Our team of fabulous people come from all over the Northwest and are some of the best agents in the industry. To get to know our team, their specialty, and what makes them unique, click the button below.

Why we love insurance

From our earliest days, we are committed to providing each customer the personalized attention they deserve. After 22 years and five agency locations, we’ve learned a thing or two about what it takes to excel in this business.

We are “small, but mighty” and the secret of our success is simple: We take the surprise out of insurance so you can rely on it when you need it the most. Whether you are just starting out or preparing for retirement, our professional and licensed staff of knowledgeable agents are always ready.

Our insurance options

We are a full-service home, auto, and life insurance agency.

  • Vehicle insurance: Auto, boat, RV and motorhome, motorcycle, and other specialty vehicles.
  • Homeowners insurance: Home, renters, condo, flood, earthquake, and wildfire.
  • Business insurance: General liability, commercial auto, bonds, and business owner’s insurance..
  • Life, plus personal and commercial umbrella insurance.

What makes our insurance offering unique are our specialty programs. Whether you are a contractor, farmer, or a non-profit we know how to get you the right insurance and bonding. Our business insurance team includes specialists for:

  • Truckers, tow trucks, auto haulers, couriers, delivery drivers, dump trucks, and log trucks.
  • Small to large farms, including equipment, vehicles, buildings, and more.
  • Contractors tools, equipment, business, and business insurance.
  • Cyber liability protection including data theft and ransomware.

Investing in the Future

We strive to continue this strong growth by not only providing our customers with personalized and creative solutions but also keeping up with the latest industry changes. We have always invested heavily in technology.

In addition to our local and licensed team, we have several self-service options both on our website and in our app.

Click to learn more about our online client portal and our mobile application.