During the holiday season, most of us are focused on family gatherings, good food and giving back. What we may not be thinking about are the thefts that rise during the holidays.  Homes are burgled, car’s contents stolen and identities thieved. There are a few ways that you can help protect yourselves from thieves this holiday season.

Holiday theft protection in Washington:

  • Your home: With all those extra presents sitting around the house, your home can become a target. As soon as you bring the new purchases into your home, take photos and write down serial numbers of your items. Keeping the receipt will also help if you need to file a home insurance claim due to theft. Don’t advertise on social media that you will be/are traveling during the holidays. If you are travelling, let your neighbors and postman know. Your neighbors may be able to lend a watchful eye and perhaps collect any mail or packages that could accumulate on your doorstep. Nothing says “we aren’t home” like a week’s worth of mail or a stoop full of boxes.
  • Your car: If you plan on having a marathon shopping day, do not leave your purchases where they can be seen. This applies to the car trip home as well. If you are planning to make stops, lock your purchases in the trunk and disable the trunk release. That may help deter thieves looking for a quick score. You should never store purchases in your vehicle for an extended period of time. Auto insurance does not cover items that are not a part of your vehicle. For example, if your car was broken into and a wallet and stereo were stolen you may be reimbursed for the stereo but may not be covered for the wallet. Personal possessions are likely omitted from your car insurance coverage.
  • Your identity: We’ve talked about identity theft before, but during the holidays, this type of theft could be quite common. Make sure when you are out and about to keep a close watch on your wallet or purse. Keep records of your cards and recent transactions and checking your billing statements often to spot any discrepancies. If you do a lot online shopping, make sure to verify that the sites you purchase from are reputable and have good security. Sites that are https:// secured or Norton or Google verified are a great place to start. If you do notice a fraudulent charge or suspect your identity has been stolen, be sure to alert your bank and in some cases, your insurance agent (as home insurance can sometimes cover identity theft), immediately.

With these holiday theft protection tips, keeping your home, car and identity safe during the holidays (and the rest of the year) doesn’t have to be hard work! Talk to your local, Olympia, WA insurance agent to see if your home insurance offers protection against identity theft. Cross Insurance Agency can also assist you with scheduling major purchases like jewelry, art or collectibles to your home insurance and make sure that your vehicle is covered in case of theft or vandalism. You can also visit their insurance website 24/7 for more information about the other insurance products they offer like personal umbrella insurance.

There is no escaping it now, the holidays are upon us. No matter how you celebrate, you have likely added some holiday décor to your home. Lights, candles and festive plants add a wonderful, warm ambiance to areas of your home but take some extra steps to ensure that your décor pieces don’t wreak havoc on your holiday. Avoiding Decor Disasters in Washington: • Holiday trees: Holiday trees, or bushes, are a common theme in many homes around our state. They may be opulent or simple, real or fake, faux snowed or natural. Each holiday tree requires a level of care to make sure that it does not turn into a fire hazard. If your tree is real, do not forget to water it! Trees will naturally lose moisture over the course of their holiday run. Household pets may steal water from under the tree and running the heater or fireplace may dry it out as well. A dry holiday tree can become a fire hazard if left unattended. According to the National Fire Protection Association, “Between 2007-2011, U.S. fire departments responded to an average of 230 home fires that started with Christmas trees, per year.” If your tree is dry, make sure to water it regularly and turn off holiday lights. It is also a best practice to not place a holiday tree near a fireplace or heater. • Lights: Holiday lights are used inside and outside of homes to brighten up the night. When placing your lights, make sure to place the correct type for the environment you are in. Inside lights for inside your home, outdoor lights for outside of your home or indoor/outdoor lights for either. If your lights have lived in storage since the last holiday, make sure to check that they are in proper working order free of wire frays or cuts. Frays or cuts in the wires could result in a fire under the right conditions. • Plants: Holiday plants are all over the stores. Mistletoe and holly, wreathes and poinsettias are often incorporated into a holiday décor scheme. There is a caveat: mistletoe, holly and poinsettias are all poisonous to both pets and people. If you plan on making any of these plants apart of your holiday decorations, make sure that they are up and out of the way, free from little hands and pet nibbles. If a child or adult happens to ingest any of these plants, a call to Poison Control (800-222-1222) is a must. If it is your pet, call your vet or local emergency vet immediately. By taking a few extra steps like unplugging your holiday lights before you go to bed or when you leave the house, can help you avoid a decor disaster this holiday season. Before the holiday décor goes up, make sure to talk to your local, independent insurance agents in Olympia, WA about your homeowner’s insurance. Cross Insurance Agency can assist you with any questions you may have, like “Does my homeowner’ insurance cover accidental fires?” Their expert agents can walk you through your policy and even add additional coverage like personal umbrella insurance should you want extra protection beyond your homeowner’s insurance. Be sure to check out their insurance website 24/7 for the other insurance products they sell and for more holiday tips visit the U.S. Consumer Product Safety Commission tip sheet.

Planning on hosting a Thanksgiving feast this year? While you are busy getting the ingredients, décor and all the last minute details put together, don’t forget to think about some of the safety issues that surround hosting a gathering.

Holiday Safety Issues in Washington:

  • The food: No bones about it, Thanksgiving usually includes a lot of food. Food prep safety is very important when dealing with the main event: the turkey. Unless you have purchased a fresh turkey (lucky you!) you will have to unthaw your turkey which can take quite a while. According to the United States Department of Agriculture Food Safety and Inspection Service, the two best – and safest – methods for unthawing a turkey is in the fridge with a temperature of 40 degrees or below. To unthaw a turkey with this method, you will need to allow 24 hours for every four to five pounds of bird. The other option is a cold water bath in the sink, for which you should allow 30 minutes per pound of bird to achieve total defrost. For either of these methods, you will need to make sure that your work/storage space for the turkey is cleaned and sanitized. Make sure to wash your hands well after handling raw meat, as you could spread bacteria like salmonella to other dishes on your table. If you plan on stuffing your turkey with dressing, make sure that the internal temperature of your dressing reaches at least 165 degrees Fahrenheit to help ensure safety. Your turkey should also be cooked to at least 165 degrees Fahrenheit, and the best spots to check the turkey’s internal temperature are the thick portions of the breast, thigh and wing. After your feast has been consumed, take special care to ensure your food is cooled and put away properly as according to the Centers for Disease Control food poisoning spikes during the holidays.
  • The Party: There are so many elements that go into a fun Thanksgiving celebration. Whether your gathering includes lots of décor, watching football or enjoying some spirits, there are a few things that you should be aware of when hosting guests. No one wants to think that a guest will be injured at their gathering, but it can be an unfortunate reality for some. There are a few things that you can do to help mitigate the chance that one of your guests will be injured during your gathering. Make sure that all décor is out of range for tripping. This may mean rearranging furniture or removing floor-based décor items. If you plan on having open flames during your celebration, take special care to make sure that flames are away from areas where they can be easily knocked over or catch other décor items on fire.

We hope that your Thanksgiving feast goes off without any holiday safety issues and everyone makes it home safely with full bellies. Before your celebration, talk to your Olympia, WA insurance agent, Cross Insurance Agency.  Your local insurance experts at Cross Insurance Agency can assist you with ensuring that your home insurance policy includes coverage for fires and liability. You can also increase your liability protection with a personal umbrella insurance policy, just ask your agent if your situation may benefit from a policy like this. You can also visit their insurance website 24/7 to see about the other insurance products they sell.

Spring and summer bring wonderful warm (sometimes hot) weather. With that warmer weather, the potential for thunder and hail storms increases. According to the Insurance Information Institute, the U.S. saw more than 5,450 hail related weather events in 2013. While thunderstorms may rattle your windows a bit, hail can do serious damage to your home and vehicles. There are a few ways you can prepare and protect yourself, your home and vehicles before a hail storm hits.

Hail Preparation in Washington:

  • What the hail: As defined from weather.com, hail is “Hail is precipitation in the form of a chunk of ice that can fall from a cumulonimbus cloud. Usually associated with multicell, supercell and cold front induced squall line thunderstorms, most hail falls from the central region of a cloud in a severe storm.“ Hail can range from small marble-sized pellets to the size of a softball. While hailstorms may come with little-to-no warning, being prepared ahead of time is the best defense against hailstorm.
  • Prepare your home: Your home is a large target for hail. Roofs can be severely damaged and if they are not in good repair, large enough hail could leave holes. Making sure that your roof is in good repair and all shingles/tiles are in place. This may help mitigate the damage to the roof should a large hailstorm sweep through your area. Windows are also at risk for damage. Hail (even small hail) can crack or shatter windows. Having storm shutters (or even regular shutters) help protect windows from large hail damage. A homeowner’s insurance policy with may cover the damage from hailstorms, however you should check with your insurance agent for limitations.
  • Preparing your vehicle: Unfortunately, there is not much you can do to protect your vehicles (RVs, cars, trucks, motorcycles, etc.) from hail damage. Damage to vehicles can range from small dents and dings to shattered windshields. The only real remedy is parking them undercover in a garage or carport. You can help reduce the cost of repair damage should your vehicle get dented in hailstorm with an auto insurance policy with comprehensive coverage. Your standard liability-only policy will not cover damage associated with hail damage. Of course, limitations and deductibles may apply.
  • Next steps: If your home or vehicle is damaged during a hailstorm, there are a few things that you should do.
    • Take photos of the damage.
    • Report the claim to your insurance carrier.
    • Temporarily mitigate your damages (cover the damage with a tarp, etc.). Your insurance carrier should follow up quickly and often can provide you with recommendations for contractors and auto repair shops.

While large hailstorms are not a common occurrence in Olympia, WA, it is always good to be prepared. Ask the insurance experts at Cross Insurance Agency if your home and auto policy carry comprehensive coverage that can help protect you from inclement weather including coverage for hail damage. You can visit their insurance website 24/7 and your Cross agent can also assist you with adding additional insurance policies like flood or earthquake.

It has been all over the news lately: data breaches at major retailers have been potentially compromising shoppers debit and credit cards. While your banking institutions and credit card issuers do offer some protection against fraudulent charges to your accounts, did you know that your homeowner’s insurance or renter’s insurance plan may offer additional protection if your identity is stolen.

Identity Theft in Washington:

  • Keep an eye out: Even if you do not suspect your identity or credit cards have been potentially comprised, it is a good idea to regularly go over your statements to ensure all charges are accurate. Some credit card issuers will offer inexpensive credit monitoring from at least one of the three major credit reporting agencies. If you notice a fraudulent charge or an error on your credit report, you should immediately contact the appropriate agency (i.e., your credit card issuer, credit reporting agency, bank, etc.).
  • Extra Protection: In addition to your own diligence, your homeowners, condo or renters insurance policy can offer some extra protection. For a small yearly fee (typically less than $40 per year) your insurance policy may cover expenses related to court fees, loan reapplication fees (if denied due to identity theft), notary fees and more. Some insurance plans may also include access to an identity theft counselor, someone to assist with reporting fraudulent activity and to act as a liaison to the major credit report bureaus on your behalf. Identity theft plans will vary by carrier and state, so be sure to ask your Cross agent about plans available in Washington.
  • Next steps: If you suspect that you have been a victim of credit card or identity theft, fill out a police report. This will be crucial as the next few agencies you will be contacting, your bank, credit card issuer and the three major credit reporting agencies (Experian, Transunion and Equifax) will need a copy send to their fraud departments. You will also need to file an ID Theft Complaint and Affidavit with the Federal Trade Commission. Any accounts or cards that are potentially compromised should be closed and new cards issued. Continue to monitor your credit reports and accounts.

The road to recovery from credit card and identity fraud can be long and expensive. Here at Cross Insurance Agency in Olympia, Washington we hope it is something that you never have to experience on your own. If you are interested in learning more about adding identity theft protection to your existing home, condo or renters insurance plan contact us today. You can also visit our website 24/7 to learn about the other insurance products we offer.

An insurance policy’s usefulness is determined by the policy language used. Specific policy language determines what is covered, what is excluded and the amounts covered under the policy. Reviewing your insurance policy language every now and again may be helpful in the event of a claim, as you would have a better understanding of what may be covered.

Insurance policies are full of language and terms that may not be clear right off the bat. Many terms are specific to the industry and to the specific type of insurance that is being purchased. Two such terms are Replacement Cost and Actual Cash Value. These terms can be a bit confusing to decipher between.

Replacement cost vs. Actual cash value in Washington:

  • Replacement cost is very simple: It is literally the cost to replace your item with an item of similar quality. Replacement cost policies tend to be a bit more expensive since you are essential getting a brand new item for one that may have otherwise depreciated. Replacement costs are agreed upon by all parties before the insurance policy is finalized. If you have high-ticket items (jewelry, art, RV, boat, luxury vehicle or classic car) this may be the best type of coverage if you can afford it.
  • Actual cash value is the cost to replace the item minus any depreciation. For example, if you were in an auto accident and you had an actual cash value policy, your insurance would pay out the cost of the vehicle minus any depreciation, so if your vehicle is worth less than what you owe you would be responsible for paying that difference out of pocket, unless you had gap insurance. An actual cash value policy can put you in a tight spot if your items cost more to replace or repair than your policy pays out. Depreciation values for big ticket items like RVs or luxury cars can be quite large, so make sure that you have a nest egg and be prepared to pay some out-of-pocket for a loss if you have an actual cash value insurance policy.

No matter which policy type you choose, the local experts at Cross Insurance Agency can answer any questions and walk you through the different types of scenarios to see which policy type is right for your situation. Cross Insurance Agency in Olympia, Washington can guide you through your homeowner’s insurance policy and more, like auto insurance. Their years of insurance experience can save you a bundle, and they live right in your area, so know firsthand what your insurance needs might be. You can also visit their insurance website 24/7 to learn more about the insurance products they offer.

As the countdown to the holidays and NYE approaches, undoubtedly you’ve got some new gadgets, toys or jewelry around the house. Thieves know this. While you are off enjoying a holiday gathering, vacation or party, thieves could be helping themselves to your things. Taking a few extra precautions may help save you and your family the stress and anxiety of having to sort through your home for missing items and filing a homeowner’s insurance claim in Olympia, WA.

  • Be alarmed: An alarm system is a great way to deter criminals (as long as you remember to arm it) and to potentially get a discount on your homeowner’s insurance. If you do not want the added expense of installing and maintaining an alarm system, get “Protected by XYZ Alarm Company” sign for your front  yard. A little deceptive advertising could go a long way to keeping thieves away from your home.
  • Meet the neighbors: Get to know the people on your block; be friendly. Neighbors can see things that you might miss such as an open gate or garage door. Friendly neighbors can also look out for one another on nights out or when you’re out of town.
  • Keep it clear and lit: Keeping landscaping and shrubbery trimmed and low around potential points of entry like windows or side doors could help reduce the likelihood of an intruder trying to enter your home. Installing motion lights and leaving a television or radio on when you are away from home gives the illusion that someone is in the house can be a deterrent for thieves.
  • Stash the valuables: Just not in the bedroom! The bedroom is one of the first places that thieves will look for jewelry and other valuables. Having a built-in safe or a false tile in the bathroom floor to store your valuables may make it harder for thieves to make off with your goods.
  • Know your stuff: Keeping an inventory log of items that have a potentially high risk of being stolen can help you later in the claims process. Having readily available photos, serial numbers and receipts or appraisals can help your insurance agent determine a payout should these items go missing. Having a written record can also help the police search for your missing items at pawn shops or on Craigslist.
  • Specialty Insurance: While your homeowner’s insurance may cover a portion of the cost to replace stolen items, it will not cover everything. Adding a separate valuables policy may help you recoup more of your dollar loss. Valuables such as jewelry, art and electronics can be added to a separate valuables policy.

We know that keeping your home safe from thieves is a top priority for you, just like making sure your home is properly insured is a top priority for your local independent insurance agent. Cross Insurance Agency in Olympia, Washington can guide you through your homeowner’s insurance policy and add additional coverages like a separate valuables policy or personal umbrella policy. Their years of insurance experience can save you a bundle, and they live right in your area, so know first-hand what your insurance needs might be.  You can also visit their insurance website 24/7.

Time to break out the conical hats, black cat decorations and the pumpkin seeds; Halloween is on its way! Whether you intend to go all out and build a spooky scene in your front yard complete with a giant spider and web or if you plan to put up a few jack-o-lanterns you can take some extra steps to ensure that your Halloween spirit does not turn your home into a personal house of horrors.

To avoid a costly homeowner’s insurance claim in Olympia, Washington such as a fire, property damage or a personal liability claim, make sure that your Halloween decorations and any area that party-goers or trick-or-treaters access is free of debris and tripping hazards.

  • Décor: Many Halloween decorations are made of paper or wood products. Keep these decorations away from open flames and away from lights as the décor could spontaneously combust resulting in a fire. Lit jack-o-lanterns should be extinguished prior to going to bed or leaving the house for an extended period of time. A pumpkin that is too dry or a flame that is too close to a wooden porch could spark a blaze, which if not caught quickly could be quite destructive. To eliminate open flames altogether, try flameless LED candles.  Speaking of lighting, make sure that any lights hung are the appropriate type (indoor or outdoor) and that they are strung in such a way that no one could trip over or get tangled in.
  • Tripping Hazards: Little ones (and adults too!) can get over excited during a scare and could hurt themselves on décor that is not properly secured or in the way. Moving items like porch furniture or lawn décor could help prevent accidents outside. If you plan to throw a Halloween party indoors with little ones, make sure that sharp edges and corners are secured and tripping hazards such as side tables or ottomans are out of the way. Taking a few extra steps to ensure that your guests are safe could save you from a costly personal liability claim.
  • Treats and tricks: Another wonderful part about Halloween is the food! Candy corn, lollipops and caramel apples are delicious treats for young and old alike; however they do present a choking hazard for small children. Make sure that bite-size or chewy treats are kept out of reach of tiny hands.

Halloween can be a fun time for friends and family, not a time to worry about household accidents. If you have any questions about what your homeowners insurance policy covers in terms of fire, property damage or personal injury liability, your licensed insurance agent in Olympia, Washington can assist you.  The local, independent agents at Cross Insurance Agency can assist you with examining an existing policy or setting you up with a new policy. Their years of insurance experience can save you a bundle. You can also visit their insurance website 24/7 to learn more about auto insurance or the other insurance products they offer like personal umbrella insurance.

 

 

Typically when we think of things like wildfires or snowstorms, we confine them to seasons. Not all natural disasters are season specific and events like massive rainstorms can occur with the right conditions any time of year. Keeping a flood insurance policy, even if you are not in a high-risk area may be a good idea.

The definition of a flood can be tricky as most people associate a flood with a large body of water overflowing wreaking havoc throughout an area, but floods come in many different shapes and sizes. In terms of flood insurance, any water that comes into your home from an outside source (not a burst pipe, sewer back-up, etc.) may be considered a flood. There are easy ways to find out if you are in a high-risk area for floods and what is covered under a flood insurance policy in Olympia, Washington.

The ins-and-outs of flood insurance in Washington:

  • What is a flood: As previously stated, in terms of insurance, a flood is typically water from an outside source coming into your home or business that is not a result of a burst pipe, sewer back-up or other excluded events.  Localized flooding in your home can occur when outside drains become clogged with leaves or debris, when a water main breaks or a storm surge comes ashore from a tropical storm or hurricane. High-risk areas include those living at or below sea-level, those living within the flood plain of a river or those who live in areas that get monsoon-like storm conditions. These areas may be high-risk, but flooding can occur in any neighborhood.
  • Flood Insurance: Purchasing flood insurance can be done through your local independent insurance agency, but it is all federally insured by FEMA. Based on historical trends and flood maps, high-risk areas are determined as those that “have a 1 in 4 chance of flooding during a 30-year mortgage,” according to Floodsmart.gov. A flood insurance premium is based on several factors, like flood risk area, age of the home, number of floors and the amount of coverage you decide upon. The typical policy in a lower-risk can be as low as $129 per year and will go up from there depending on the risk. It should be noted that after purchasing a flood insurance policy, there is a 30-day waiting period, so if you are considering purchasing flood insurance, the sooner the process is started the better.
  • What is covered: Flood damage to a home is costly. Depending on the area of the home taking on water, the costs can be hundreds of thousands of dollars. Carpets may need to be replaced or cleaned, dry wall replaced, appliances, furniture and the list goes on. If the flood is severe enough the home may need to be assessed for structural or electrical damage.

If you think you may need flood insurance, talk to your licensed insurance agent in Olympia, WA. Cross Insurance Agency in Olympia, Washington can guide you through purchasing a flood insurance policy and offers additional lines of insurance like home insurance and earthquake insurance. Their years of insurance experience can save you a bundle, and they live right in your area, so know first-hand what your insurance needs might be.  You can also visit their insurance website 24/7 to learn more about the other insurance products they offer.

 

The weather is starting to change, we are entering those warm days of fall where the mornings are brisk and the afternoons are warm. The leaves are starting to turn orange and yellow here in Olympia, Washington, the kids are back in school and it will soon be time to start making plans for the holidays as winter is on its way. Before winter arrives, there is plenty of time to prep your home, both inside and out, for the coming cold months. Some simple winterization prep can save you from a costly homeowner’s insurance claim from frozen pipes or huge heating bills from drafty spots in your home.

Four areas to focus your winterization in Washington:

  • Water, water everywhere: Gutters can get jammed up with leaves, branches and other debris. Once the leaves have fallen from the trees, grab a ladder and gently remove the debris from the gutters. Then, rinse the bottoms of the gutter to ensure good flow of water for those winter showers. If your gutters become clogged, rainwater can accumulate around the foundation of your home and possibly seep into the foundation or basement, in which case, you should check for cracks in your foundation and fill them, pronto. A flooded basement can result in a costly homeowner’s insurance claim. Also, anytime you are using a ladder or plan to be on your roof, please let someone know or have someone working with you. An extra pair of hands and eyes can help prevent painful accidents.
  • Where is that draft coming from: The cold winter draft that is leaking in around your doors, windows and from your attic. Take a candle or piece of incense around your home on a windy day and go near doors, windows and attic to look for wind making its way into your home. If your attic has less than 12” of insulation, regardless of where in the country, you should consider adding more. It is an easy do-it-yourself project; any home improvement store should have the tools to help you complete that. It you have single-pane windows you can purchase an inexpensive window insulation kit to add another “pane” to the glass. This keeps the cold air trapped between another layer instead of entering your home. Other areas drafts can creep in are: recessed lighting, door frames and electrical outlets. A variety of caulks, gaskets and weather-stripping is available at any local hardware store.
  • Keep warm:  Do your heating bills spike up during the winter? Aside from performing the aforementioned “draft tests” checking that heating equipment is in good repair may help keep that heating bill down. The furnace can run much more efficiently if it has a clean filter in it. Consider changing your filter once a month. They are inexpensive and pay for themselves in efficiency gains. Also think about checking out your duct insulation. Ducting in homes can become exposed from being bumped in the attic or crawlspace over time and there are huge efficiency losses from this. Ensure your ducts are covered with insulation and not exposed. Also, check for any leaks in connections while the system is running. Speaking of exposure, pipes that are exposed during the cold winter may freeze and explode if not properly insulated. Protect any exposed water pipes with insulation, if a pipe bursts in winter it can cause thousands of dollars in damages. It takes just a few minute to insulate your pipes, a step that can save a headache down the road.
  • Do you smell smoke: Turning on the fireplace is a winter tradition, whether it is a gas or natural wood fireplace. It can also be a hazard if your chimney is dirty. A cleaned chimney will remove creosote, a flammable byproduct of burning wood. Keep your home safe from chimney fires by hiring a professional chimney sweep to remove any build-up. Make sure you are prepared if a fire does break out with a fire extinguisher (it may qualify you for a discount on your homeowner’s insurance in Olympia, WA) and make sure you have fresh batteries in your smoke detectors. It is always a good idea to check your batteries in the smoke detectors a couple times per year. Count this as one.

While you are taking the time to prep your home for the upcoming winter, talk to your licensed insurance agent to ensure the homeowners insurance covers events like floods or fires that may occur during the winter months. Cross Insurance Agency in Olympia, Washington can guide you through your homeowner’s insurance policy and add additional coverages like flood insurance and earthquake insurance. Their years of insurance experience can save you a bundle, and they live right in your area, so know first-hand what your insurance needs might be.  You can also visit their insurance website 24/7 to learn more about the other insurance products they offer.